Update: We are currently updating our policies for customers and future customers outside the United States. 

 

This sets out the shipping policy that applies to customers that make a purchase at www.oursouthernmemories.com.                 If you have any questions, please contact us by email to oursouthernmemories@yahoo.com or by writing to P.O. Box 339, Canon, Ga, 30520-0339.

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Shipping Options & Delivery Costs

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We have the following shipping rates:

The highest group rate is added once to the entire order.

 

Stickers - $1.00

Car Decals - $4.00

Soap - Leather - Keychains - Jewelry -  $8.00

Wax Melts - $14.00 (Due to special packing material for hot conditions.)

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All of our shipping will be either first class or priority mail and will be shipped via USPS. 

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*Please note: Our shipping rates are subject to change. 

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Order Processing Time

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*Order processing time is the time we receive the order. *

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Orders placed before 1:00 PM Eastern Standard Time, Monday through Friday are processed the same day. Orders placed after that time will be processed the next business day. Orders placed during the weekend, on a public holiday, on an extended holiday, on a day we are on vacation, or other will be processed on the following Monday or the next business day. Please see our announcements page for our holidays, extended holidays, vacation, or other.

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Order Shipping Time

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Once orders have been processed, orders will be shipped within 3 to 5 business days. Please note that with any custom orders, shipping time may take longer than the 3 to 5 business days. If shipping time will be longer than 3 to 5 business days, we will contact customer via email provided to inform of shipping time.

 

Shipping Time & Tracking Your Order

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When an order has been shipped, you will receive a confirmation email with a tracking number for the order. Please note, once an order is shipped and is out of our hands, we are no longer responsible for the time it takes for the order to reach you. We are not responsible for the USPS delays.

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Delivery Address 

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Please note that we are unable to modify the delivery address once you have placed your order.

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International Orders

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We currently ship outside of the United States only per customer request. If you would like to place an order which requires shipping outside the United States, contact us here: www.oursouthernmemories.com/get-in-touch.

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Returns, Refunds, and Exchanges

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We want you to be completely happy with your purchase - please read our return & refund policy for detailed information about our returns, refunds, and exchanges processes.

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Shipping Policy Changes

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Please note that we reserve the right to change our shipping policy at any time. Our shipping rates may change from time to time due to postal rates and/or packaging expenses being increased. Be sure to check our policies here for any changes.